We ship via Common Carriers, FedEx, US Postal Service or UPS.
For shipments to Alaska, Hawaii, Puerto Rico . APO addresses and International Orders, Special Rates Apply - Please call for pricing and shipping information
Customer Service available Monday to Friday from 9.00AM to 7.00PM CST. Call Toll Free 1-877-837-0521.
1) It is a "sine qua non" condition and requirement to return any defective or unsatisfactory product you may not be happy with, to get the proper credit. We will replace it free of charge with another one of the same brand or similar upon receiving the return product for one of the same price with your approval or refund your money without delay and no questions asked!
Must be obtained from ARGIES YERBA MATE for the return of goods. All returns must be made within 30 days of receipt of goods. Credit is not allowed on worn and misused products.
No credits will be given or allowed on an return merchandise except within the time established above.
4) Damaged merchandise:
Is covered by insurance of the carrier. All cartons are securely packed for shipment and ARGIES YERBA MATE is nor responsible for damage or loss occurring during shipment. Please inspect your package immediately upon arrival and notify the carrier to file a claim. We will be happy to assist you with your claim. You must keep at all times the damaged merchandise for the length of time required by the carrier or until asked to return to us at our expense.
Canceled or refused after shipped date will be subject to freight and 40% restocking charges.